Frequently Asked Questions

Cats

The Fire Department of Mt. Juliet does not get cats out of trees.

Pools

The Fire Department of Mt. Juliet does not fill swimming pools. 

I've noticed Mt. Juliet firefighters shopping in grocery stores; does the city pay for their meals? 

No, the city does not pay for their meals. Mt. Juliet Firefighters work a 48-hour shift, and must prepare their own meals. The crew is in-service and maintains communications by radio and will respond to alarms from the store 

My smoke detector is making a chirping noise, what's wrong with it? 

The battery is probably low. Replace it immediately and remember to test your batteries once a month. Also, change your batteries whenever you change your clocks to and from daylight saving time. 

If the Fire Department of Mt. Juliet needed to respond to my house, what is the best way I can make sure they find me? 

When speaking with 911 dispatchers give clear directions, do not hang up until told to do so by the operator and additionally if your location is difficult to find have someone flag down the responding units is helpful. 

Steps you can take prior to needing our services include: ensuring your house number clearly visible on the front of your house or your numbers clearly visible on the mailbox.

How do the Mt. Juliet firefighters spend their days; are they just sitting around waiting for emergencies? 

FDMJ responds too far more than fires. We respond to medical emergencies, hazardous materials responses, rescues, and citizen assists. When not responding to emergencies you can find us testing hose, completing apparatus maintenance, training, cleaning the fire stations, conducting fire prevention activities such as building inspections and providing fire safety classes. 

Why do fire engines respond to medical calls? 

We endeavor to give our residents the best care possible and always dispatch the closest fire engine to the emergency staffed with, competent firefighter-EMTs or firefighter-EMRs. Every fire engine is equipped with basic life support equipment including automatic heart defibrillation units. The fire engine often remains on the scene for assistance, but is available to respond to another emergency if another emergency call comes in.